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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Sunstone products

The group "New Technologies" offers for review the products of the plant Sunstone: devices for pulsed arc micro-welding, permanent welding of jewelry, current sources, welding heads, laser welders, engravers, seam sealing systems, accessories
  • Pulsed arc micro-welding machines Sunstone
    Pulsed arc micro-welding machines
    Orion 200 i3, Orion 100c, etc.
  • Permanent welding machines for jewelry Sunstone
    Permanent welding machines for jewelry
    ZAPP, Orion PJ, etc.
  • Sources of point micro-welding current Sunstone
    Sources of point micro-welding current
    CD200DP, CD400DP, etc.
  • Welding heads Sunstone
    Welding heads
    WH1125A, WH1187A, etc.
  • Laser welding machines Sunstone
    Laser welding machines
    Dado, Orion LZR 80, etc.
  • Laser engravers Sunstone
    Laser engravers
    Orion Pro, Orion Nano, etc.
  • Joint sealing systems Sunstone
    Joint sealing systems
    AVSS and others.
  • Hot rod reflow systems Sunstone
    Hot rod reflow systems
    AVHB et al.
  • Accessories Sunstone
    Accessories
    Pilot, SPHP LP, etc.

NEW TECHNOLOGIES GROUP

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